Electronic Caregiver adds Amazon, Intel executive to staff

Electronic Caregiver (ECG), a national health technology company based in Las Cruces, has hired former Amazon Web Services (AWS) and Intel executive Mark Francis as its chief digital health integration officer.

“Francis will use his extensive expertise in business development and management, along with his passion for emerging technology, to help organizations integrate ECG’s solutions at scale, grow the business and prepare the company’s game-changing products for market,” ECG said in a news release.

"With high demand at other organizations for Mark's skills, wisdom and connections, we’re honored to receive the validation expressed through his decision to join Electronic Caregiver’s leadership team,” said ECG CEO and founder Anthony Dohrmann. “Mark's time at AWS empowers him with an understanding of our well-architected infrastructure. His lengthy time at Intel Digital Health delivers an advantage of knowledge and insight to help us drive enhanced, digital-care solutions to patients, older adults, providers and payers around the world.”

The move to bring Francis aboard coincides with the growing demand for digital health in a COVID-19 world, ECG said in the news release. “ECG’s technology, offering telehealth and remote patient monitoring services, has become a vital solution to the current crisis by helping to slow the spread and impact of COVID-19. In addition, the company is working to integrate coronavirus-specific features into their current products and is in the process of developing a virtual caregiver with Addison Care.”

Addison is anticipated to be released in 2021, as a state-of-the-art, 3D-animated caregiver designed to engage with and help monitor the health of aging and chronically ill clients, as well as child patients, via touch-screen devices strategically placed throughout a residence.

“COVID-19 marks a tipping point for the adoption of digital health technologies,” Francis said. “The resistance to adopting telehealth, remote health management, voice-driven technology and other emerging tech solutions has been knocked down. If companies can show results and demonstrate strong outcomes, then there is a real opportunity to make these changes permanent.”

In addition to AWS and Intel, Francis has worked for smaller companies, nonprofits and the City of Boston, ECG said. He has 25 years of experience in aging service, technology and product development.

“Over my 33-year career on Wall Street funding disruptive technology, it was always a huge shot in the arm to have a key opinion leader endorse your portfolio company,” ECG President Joe Baffoe said. “Mark joining ECG takes it to an entirely new level. He has spent his entire career searching for solutions to shift the healthcare paradigm, making it patient-centric and to shift away from episodic care to predictive and preventative care. Mark deciding to be ‘all in’ is a testament to our team, our leadership, and our future.” 

ECG staff size more than doubled in 2019 and is nearing 150 full-time employees. ECG has invested more than $55 million and 10 years into research, development and a staged rollout of virtual care and health management solutions.

For more information, visit www.electroniccaregiver.com and www.addison.care.