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The New Mexico Human Services Department (HSD) will launch a new web portal this fall designed to direct New Mexicans to all types of health and human services across state agencies, HSD said in a news release.
HSD said the unified portal, which should be available in November, is the next step in creating a simplified, mobile-friendly website and application process to streamline eligibility and enrollment for Medicaid, behavioral health, child support, Supplemental Nutrition Assistance Program (SNAP) and other services.
It will also create an entry point for those seeking help with services administered by other New Mexico state agencies such as childcare assistance and the Women, Infants and Children (WIC) program.
“The unified portal is a key step in making access to benefits as accessible as possible in an
easy-to-use system statewide across health and human service agencies,” HSD Deputy Secretary Kari Armijo said. “The very first thing a new applicant needs to be able to do -- and do easily -- is find out what benefits they might qualify for and find out how we can meet their needs. The portal will help achieve this.”
The mobile-friendly portal will provide customers with personalized information about their program enrollment, information and details about their benefits, application assistance and tailored referrals across agencies, HSD said.
The portal project includes HSD and the New Mexico departments of Health; Children, Youth, and Families; Aging and Long-Term Services; and Early Childhood Education and Care.
HSD provides services and benefits to more than 1 million New Mexicans through programs that include Medicaid, Temporary Assistance for Needy Families, SNAP, Child Support and behavioral health services.