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NEW MEXICO HUMAN SERVICES DEPARTMENT

Online purchasing now available for SNAP

Posted

New Mexico families who receive Supplemental Nutrition Assistance Program (SNAP) benefits are able to use an electronic benefit transfer (EBT) card to purchase eligible foods online, the New Mexico Human Services Department (HSD) has announced.

In early May, the USDA approved New Mexico’s application for the online program. Amazon and Walmart are the authorized online SNAP retailers for all states.

To get started with online purchasing, SNAP participants must connect directly with the online retailer. It is important to note SNAP benefits can be used to purchase eligible food items, but benefits cannot be used to pay for other associated charges, such as delivery fees.

“Allowing SNAP households to purchase eligible foods online will relieve some of the stress New Mexicans face related to COVID-19,” HSD Deputy Secretary Angela Medrano said. “It also means that more New Mexicans can stay home and help slow the spread of COVID-19.”

“Many SNAP recipients are at risk and face tremendous difficulty finding and purchasing food and New Mexico is continuing to find better ways to serve them,” said HSD Income Support Division Director Karmela Martinez.

New Mexicans in need of food assistance, cash assistance or health insurance can apply for benefits online at www.yes.state.nm.us. To check the status of a case on YESNM website, click “Check My Benefits” or call 1-855-309-3766. To speak to a customer service representative, call 1-800-283-4465.

HSD provides services and benefits to more than one million New Mexicans through several programs, including Medicaid, Temporary Assistance for Needy Families (TANF), SNAP, the Child Support Program and several behavioral-health services.